Shipping & Returns

Returns Policy
All food and treat sales final, EXCEPT canned food, which may be returned undamaged and unexpired. Returns for non-food and canned items accepted in good condition in original packaging within 10 days. Customer is responsible for getting returned items back to the store. ALL CERAMICS SALES ARE FINAL. No returns or exchanges on ceramics or pottery. SALES OF SPECIAL ORDERS ARE FINAL.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Currently we are offering same-day delivery to selected zip codes, our "Home Zone", for a small service charge. Note: delivery outside of our Home Zone is possible; handling fees may apply. Please Contact Us for more information on delivery outside of our Home Zone.